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Repairs & Servicing | LUKIST Official Device Repair and Maintenance Support

Get professional repair and maintenance support for your LUKIST devices. Learn about our certified servicing options, genuine parts replacement, diagnostics, and after-sales care to keep your devices performing at their best.

Keep Your LUKIST Products Running Smoothly

At LUKIST, we’re committed to ensuring the performance, safety, and longevity of every product we build. Whether your e-scooter needs maintenance, a part replacement, or a full diagnostic service, our team is here to help.

🛠️ What We Offer

1. Product Diagnosis
Our technicians will help identify issues related to battery life, motor performance, software, or external damage.

2. Genuine Parts Replacement
Only certified LUKIST parts are used for replacements to ensure compatibility and long-term performance.

3. Routine Maintenance
From tire replacement to brake tuning, we offer regular servicing options to keep your scooter in top shape.

4. Warranty Service
If your product is still under warranty, repairs and replacements may be covered—please refer to our Warranty Policy for full details.

🗓 How to Request a Repair

Step 1: Contact our Support Team

Step 2: Describe the issue clearly

  • Include model number, purchase date, serial number, and any photos/videos of the problem.

Step 3: We’ll guide you through the next steps

  • Depending on the situation, we’ll offer local service options, mailing instructions, or troubleshooting.

⚠️ Important Notes

  • Out-of-Warranty Repairs: Service fees and parts costs will be quoted before any work is carried out.

  • Unauthorized Repairs: Repairs by non-LUKIST technicians or the use of unofficial parts may void your warranty and affect product safety.

  • Turnaround Time: Most repairs are completed within 7–14 business days, excluding shipping time.

🧰 Need Help Fast?

We're here for you.
📧 support@lukist.com
🌍 Or visit our Service Center Locator for the nearest repair facility.