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Privacy Policy | How LUKIST Protects Your Personal Information

Effective Date: April 23, 2025

Learn how LUKIST collects, uses, and protects your personal information. Our privacy policy outlines your rights, data security practices, and how we ensure transparency and trust in every interaction

At LUKIST.COM, your privacy is a top priority. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Identity Information: Your name, email address, shipping address, billing address, and phone number.

  • Payment Information: Credit card or other payment method details (handled securely via Shopify’s PCI-compliant payment processors).

  • Order Information: Products you purchase, order history, preferences, and support inquiries.

  • Technical Data: IP address, browser type, device type, operating system, referring URLs, and usage patterns.

  • Marketing Data: Your communication preferences and responses to promotions or surveys.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and provide customer service;

  • Process payments and issue refunds;

  • Communicate with you about your orders, promotions, or updates;

  • Improve website functionality, personalization, and user experience;

  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. We may share your information only with:

  • Service Providers: Logistics, payment gateways, analytics tools (e.g., Shopify, Stripe, Google Analytics);

  • Legal Authorities: If required to comply with legal obligations;

  • Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred as part of that transaction.

4. Your Rights

Depending on your location (e.g., EU or California), you may have rights including:

  • Access to your personal data;

  • Correction or deletion of your data;

  • Opt-out of marketing emails (unsubscribe anytime);

  • Data portability and processing limitations.

To exercise any rights, contact us at: support@lukist.com

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to disable cookies, though some features may not function properly.

Learn more in our Cookie Policy (if applicable).

7. Security Measures

We take data security seriously. We implement industry-standard safeguards including encryption (SSL), secure hosting environments, and limited access protocols.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. Please read their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us for deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site constitutes acceptance of any changes.

11. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us:

Email: support@lukist.com

Phone: +85252003279

Address: Unit B,13/F,Shing Lee Comm Building,No.8.Wing Kut St Central,Hongkong